Do You Relate To This?

  • Outing fires while managing increasing inefficiencies across your organization has spread your resources thin

  • You have not cultivated the right practices in your organization to be able to seize growth opportunities

  • A lack of control has left you unable to adapt to the changing circumstances around you

  • Your business faces closure due to low productivity and morale

  • You are caught in a downward spiral of unintended setbacks in business

  • Your stakeholders are dissatisfied due to poor risk management

  • There are no systems capabilities to withstand the rising number of unforeseen issues in your organization

  • Having no robust processes in your organization is a cause for frustration on many levels

There is a way to avoid setbacks, missed opportunities, and dissatisfied stakeholders to adapt to changing circumstances more profitably than you ever thought possible.

But there is a new approach for achieving your goal to build operational resilience across your infrastructure, supply chain, team, risk resilience functions, processes, policies, and frameworks

There is greater regulatory attention on operational resilience yet operational complexity is increasing from rising costs and unacceptable losses in many industries

Hi, my name is Tamar Nelson. I will help you accurately identify and bridge the gaps leading to disruption across your organization, team, and processes by reverse engineering a tailored plan of action that empowers you to enhance your stakeholder engagement and business outcomes

“When you invest your time in getting clear on the results you desire, you are driven to do the right things the right way as you set out to achieve those results” – Tamar Nelson, Operational Resilience Specialist

This Is What I Do

When I work with a team or an organization, I start by focusing on who they serve, and what their required outcomes are. This is the discovery phase of my Operational Resilience Program that creates the foundation for me to reverse engineer a plan of action to achieve those outcomes. Using data as the fuel, my program not only uncovers gaps but also identifies strengths, gifts, talents, values, and passions within the team or organization.

Phase two dives deep into granular information concerning specific elements that will ensure operational resiliency. The information gathered is then used to craft a tailored solution. Once phases one and two have been outlined clearly, and bespoke plans have been created, phase three is centered on acting and implementing the solutions. The image below outlines the framework for my OperationR Program that yields a positive outcome for all stakeholders.

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This Is What My Clients Say About Me

I can attest to Tamar’s unwavering commitment to learning and to good order. She is a team player who is able to combine the ‘soft’ skills of leadership and the ‘hard’ skills of management very effectively to achieve desired outcomes for her organization and her clients.

Andrée Nembhard, President at Roxana Institute of Coaching

Tamar has worked with my company Uniforms Ltd since 2011 when she trained us in the 5S concept. The training brought improved employee morale & increased productivity as our operations were analyzed & recommendations were made, which contributed to us ironing out many roadblocks & facilitating smooth processes in serving our customers at a higher standard.

Gregory Khan, Managing Director at Uniform Centre Jamaica

Tamar was always able to complete any tasks with favorable results, despite deadline pressure. She is an adept and strategic problem solver, no matter how complex the problem is, she will always come up with a brilliant, elegant, and cost-effective solution.

Dr. Tenneisha Nelson, Mentoring Coordinator at Saskatchewan Intercultural Association Canada

Tamar is very well trained and has experience both locally and internationally. Most importantly in my estimation is her ability to use the training and experience in a very practical problem solving way to develop creative solutions for clients.

Dr. Anne P. Crick, Senior Lecturer at University of West Indies, Jamaica

I have had the privilege to work with Tamar on a variety of productivity improvement projects over many years. She possesses and willingly shares a complete business productivity improvement toolkit, honed with multiple successful interventions. Her calm, clear-eyed rational approach to solving problems always enabled the business to get to a faster and better solution. If you have a business productivity issue (and you almost certainly do..), call Tamar! 

Simon Roberts, Engineering Consultant Self-employed Jamaica

This Is How I Can Help You Achieve Operation Resiliency .


Watch My FREE Masterclass

In this masterclass, I break down how I take a risk-balanced approach to help COOs ensure their efforts and investments are focused where they matter most. Watch to the end to learn how I develop an efficient operational resilience plan to directly reduce business disruption and customer impact and enhance business outcomes. Working to my intelligent and industry-tested methodology, I teach you exactly how to create the right framework to implement systems required to overcome bottlenecks in the shortest time possible. Also covered are the proven strategies I use to minimize costs, increase stakeholder confidence, and safeguard the corporate image.

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Work With Me 1:1

It is one thing to recognize where the problems in your business are, and another thing to have the means and the motivation to be able to engage for meaningful change. I strongly believe decision-makers in any business need clear guidance and mentorship to get to a point where they no longer need to look to someone else for solutions. When I work with my clients 1:1, I start with a detailed review of the policies, programs, and capabilities in their organization to get right down to seamlessly creating flexibility and agility in the face of costly deficiencies with a robust implementation plan. The structures and processes I build serve to strengthen their operational resilience capabilities and bring about operational resilience policies. While there is a lot of uncertainty around the cost of implementing solutions, working to an industry-tested methodology with an expert is an efficient way to use your resources and take the anxiety out of the process of dealing with unprecedented changes.

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Online Coaching Program

The program starts with module 1, where we will be able to confirm that you are in the right place to manage inefficiencies across your organization and respond to regulatory/stakeholder requirements confidently. That will be followed by a review of my qualifications to coach in Operations Resilience, the coaching process, and how you will have access to me. The course tour will help you develop an understanding of the program components, duration, expectations, and how to use the program with reference to its specific structures, modules, and sections. You will also receive video and guided material to support your learning and give you a clear picture of how Operational Resilience works and how it is broken down in module 2. Over the next few lessons,
the moving parts of Operational Resilience will be outlined, and you will be able to list the key practical/reliable reasons for your organization.
Through this module, you will have gained the confidence you need to make critical decisions in important areas of your business
that will directly impact your operational efficiency.

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Book a Free Strategy Call

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